Refund policy

Refund Policy

Right of Withdrawal If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your last item, without giving any reason. To exercise this right, notify us before the 14-day period expires by submitting a request through your account: https://shopify.com/100941594933/account

Returning Your Items After notifying us of your withdrawal, you have 14 days to return the items to us. Return shipping costs are your responsibility unless otherwise stated.

Refunds Once we receive your return, we will refund your payment — including the cost of standard outbound shipping — within 14 days. We may withhold the refund until we have received the returned items.

Exemptions The right of withdrawal does not apply to:

• Personalized or custom-made products
• Sealed goods that are not suitable for return due to health or hygiene reasons, once opened
• Digital products that have been accessed or downloaded